Shipping Policy

Last Updated: September 7, 2026

At Arixfit, we work to process and deliver your orders as efficiently as possible. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing and Shipping Time

Orders are processed within 1–3 business days and delivered within 5–10 business days.

Delivery times may vary depending on the shipping destination, carrier conditions, weather, holidays, and other unforeseen circumstances.

The delivery timeframe is an estimate and may occasionally be affected by circumstances outside our control.

2. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.

Shipping costs may vary depending on the destination, order size, shipping method, and other applicable factors.

3. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your:

• Full name

• Street address

• Apartment, suite, or unit number

• City

• State or province

• ZIP or postal code

• Phone number

Arixfit is not responsible for delivery problems caused by an incorrect or incomplete shipping address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at info@arixfit.com.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

4. Order Tracking

When tracking information is available, we may provide a tracking number or tracking link to the email address associated with your order.

Tracking information may take some time to become active after the package has been shipped.

5. Shipping Delays

Although we make reasonable efforts to ensure timely delivery, Arixfit is not responsible for delays caused by circumstances outside our reasonable control, including:

• Carrier delays

• Severe weather

• Natural disasters

• Customs delays

• Transportation disruptions

• Holidays

• Incorrect or incomplete shipping information

• Other unforeseen circumstances

If your order is delayed, we will make reasonable efforts to assist you in locating the shipment.

6. Lost or Missing Packages

If your tracking information shows that a package was delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier.

You may also contact us at info@arixfit.com, and we will do our best to assist you.

If a package is confirmed as lost by the carrier, we will review the situation and determine the appropriate solution in accordance with our policies and applicable law.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible.

We may ask you to provide photographs of the package and the damaged product so that we can investigate the issue and determine an appropriate solution.

8. International Shipping

For international orders, additional customs duties, taxes, import fees, or other charges may apply depending on the destination country.

Unless otherwise stated at checkout, these charges may be the responsibility of the customer.

Customs processing may also affect the estimated delivery time.

9. Undeliverable or Returned Packages

A package may be returned to us if the shipping address is incorrect, incomplete, or if the carrier is unable to deliver the package.

If a package is returned to Arixfit because of an incorrect address or other issue caused by the customer, additional shipping charges may apply if the customer requests that the package be reshipped.

10. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes to our shipping procedures, carriers, services, or applicable requirements.

Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions about shipping or your order, please contact us:

Arixfit
Address: 662 Lexington Ave, New York, NY 10022, USA
Phone: +1 (929) 888-9343
Email: info@arixfit.com